Two things decide whether you get the job.Whether they find you, and whether their call gets answered.

The 62 Agency handles both.

We keep your Google Business Profile complete, active and answered, so you come up when somebody nearby searches for what you do. Then the AI front desk picks up the calls that come in, day or night, and turns them into leads you can act on instead of voicemails you have to decode.

A contractor sitting down with two homeowners to talk through a job

Getting found

Google decides who gets shown. That gets settled before your phone ever rings.

Google ranks local businesses on three things: how well your profile matches what somebody searched for, how close you are to them, and how established you look. Distance is the only one nobody can change. The other two get built, and that's what we work on every week. You'll hear from us on what we did and anything we need from you.

RelevanceHow well your profile matches the search
DistanceHow close you are. Nobody can change this one.
ProminenceHow established you look
What we do to your Google Business Profile

Then somebody calls. That's the AI Front Desk.

Hear how it handles a real call

Hear it yourself

Don't take our word for it. Listen.

Here's how it handles a real call for two businesses like yours.

Then try it on your own phone: (602) 905-1994

Role play with your business

Not a phone person? Play the customer.

Tap the button and Jessica will ask you a couple of questions about your business. Then answer as if it works for you. Ask it something awkward. Interrupt it. See what it does.

What we set up

One front desk that never stops working, even when you do.

We call it the AI Front Desk. It knows the work you do, your service area, your hours, and the size of job you take on. It's in every package, and what changes is how much of it you turn on.

A roofer on a job with a clipboard, hands full

The phone

Your phone rings first. If nobody gets to it, the front desk picks up, any hour of the day. You get a text with their name, their number, and what they need.

A homeowner reading a contractor's website on a tablet in his kitchen

Your website

The same front desk in the corner of your site. It handles the visitor at 11 at night who was never going to fill out a form.

A business owner at her kitchen table checking the calendar on her laptop

The calendar

It can offer real openings from your calendar and book the one they pick. Confirmations, reminders, and a nudge to the ones who don't show.

The part nobody sees

You don't even know it's happening.

The phone rings while you're working. Most callers won't leave a voicemail. They dial the next name on the list, and you never find out they existed.

No missed lead in your inbox. Nobody calls back. Nothing to look at.

Just a number you can't see.

Missed calls, in dollars.

So let's look at it. Move the sliders to your business.

Nights, weekends, and the ones that ring while you're working.
Your typical ticket, not your biggest one.
Out of every ten people you actually talk to.
Work you never got the chance to bid $25,980a month $311,760 a year Based on 8 calls a week you didn't reach, at $2,500 a job, closing 3 in 10.

Not every one of these becomes a job. Some are wrong numbers and some are somebody selling you something. But the ones that aren't were ready to hire you that day.

Everything else

That's the phone. Here's everything else.

Tap through to see a text come in, a missed call get handled, and a chat on your website.

DK Heating & CoolingSat 2:48 PM
Hi, do you guys do AC repair? Mine just quit and it's 105 out.
We do. I can get someone out today. What's the address?
4120 W Bell Rd, Glendale
Got it. A tech can be there between 5 and 6 tonight. Want me to lock that in?
Yes please
Done. You'll get a confirmation text in a minute. Anything else the tech should know?

Example conversation

8 at night

Text messages

Somebody texts your business number at 8 at night. It answers, finds out what they need, and hands you a lead with the details already in it.

DK Heating & CoolingTue 2:12 PM
Missed call from (602) 555-0142
Hi, this is DK Heating & Cooling. Sorry we missed you, we're on a job. What can we help with?
AC is blowing warm air
Sorry to hear it. Do you need someone today, or is tomorrow morning okay?
Today if possible
We can have a tech there between 4 and 6 today. Does that work?
Yes
Booked. What name should I put it under?

Example conversation

While you're on a job

Missed calls

A call rings out. Within seconds the caller has a text from you, so they stop dialing down the list, and you get their number either way.

Chat with DK Heating & Cooling11:04 PM
Hi, I'm the front desk at DK Heating & Cooling. What can I help with?
Do you do maintenance plans?
We do. I can send you the details, or book your first tune-up now. Which would you like?
Book it
Sure. What's a good number to confirm with?
602 555 0142
Thanks. The first openings are Thursday 9am or Friday 1pm. Which is better?

Example conversation

11 at night

Website chat

Ask the bubble in the corner of this page anything. That's the same system a visitor to your site would get.

Hear it answer as your business.

We'll build you a free personalized demo. It comes back knowing whatever your website says, which is a fraction of what it knows once it's set up properly, so expect it to miss on a few specifics. That gap is the interesting part.

Nothing to install, and no obligation to do anything with it afterward.

An AI Receptionist

For Any Business!

Listen to the examples below. The possibilities are endless!

The 62 Agency sets up an AI front-desk receptionist that answers your phone around the clock, captures the leads, books the appointments, and follows up until the customer shows.

The 62 Agency
15411 W. Waddell Rd. Ste 102 PMB1212

Surprise, AZ 85379

(602) 905-8919

[email protected]

The 62 Agency is a trade name of Sixty Two Media LLC.

© 2026 The 62 Agency All rights reserved.