1. Who we are

The 62 Agency sets up lead-capture and follow-up systems for local service businesses. If you have questions about this policy, contact us at [email protected] or (602) 905-8919.

2. Information we collect

We collect information you give us directly and some information automatically:

Information you give us:

Contact form — your first name, email address, and message.

Free audit form — your name, phone number, email, organization/business name, the type of work you do, and where you need help.

Any other information you choose to include when you email, call, or message us.

Information collected automatically:

Basic usage and device data (such as IP address, browser type, pages visited, and referring links), collected through cookies and standard website analytics.

We do not knowingly collect information from anyone under 18.

3. How we use your information

We use the information we collect to:

Respond to your inquiries and provide the free audit you request;

Contact you about your audit, our services, and related follow-up;

Set up, deliver, and support the services you engage us for;

Improve our Site and understand how it's used;

Send you updates or offers only where you have consented (see SMS and email below);

Comply with legal obligations and protect our rights.

4. Text messages (SMS)

If you provide your phone number and check the applicable consent box on our forms, you agree to receive text messages from The 62 Agency:

Non-marketing (transactional) messages about your audit request and related follow-up; and/or

Marketing/promotional messages (only if you separately consent to those).

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Opting out of texts will not affect your ability to work with us by phone or email.

We do not sell or share your phone number or SMS consent with third parties for their own marketing. Text-messaging consent is used only to communicate with you on our behalf.

5. Email

If you contact us or opt in, we may send you emails about your inquiry, our services, or updates. You can unsubscribe from marketing emails at any time using the link in the email or by contacting us.

6. Cookies and analytics

Our Site uses cookies and similar technologies to function properly and to help us understand site usage. You can control cookies through your browser settings. We may use analytics services that collect standard usage data to help us improve the Site.

7. How we share information

We do not sell your personal information. We share it only:

With service providers who help us operate our business (for example, our website and CRM platform, email/SMS delivery providers, and analytics tools), under agreements that require them to protect your information;

When required by law, or to protect our rights, safety, or property;

In connection with a business transfer (such as a merger or sale), subject to this policy.

The 62 Agency operates on the GoHighLevel platform, which stores and processes form submissions and communications on our behalf.

8. Data retention

We keep your information for as long as needed to provide our services, respond to you, and meet legal, tax, or accounting requirements. When it's no longer needed, we delete or de-identify it.

9. Your choices and rights

You may:

Access, correct, or delete the personal information we hold about you;

Opt out of marketing emails (unsubscribe link) and texts (reply STOP);

Ask questions about how your data is used.

To make a request, email [email protected]. Depending on where you live, you may have additional rights under applicable privacy laws; we will honor those rights as required.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11. Third-party links

Our Site may link to third-party websites. We are not responsible for the privacy practices of those sites; review their policies separately.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Effective date" above shows when it was last revised. Material changes will be posted on this page.

13. Contact us

The 62 Agency (Sixty Two Media LLC)

Email: [email protected]

Phone: (602) 905-8919

Based in Phoenix, AZ