Terms of Service — The 62 Agency

1. Acceptance of these Terms

By accessing or using the Site, submitting a form, or requesting a free audit, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree, please do not use the Site.

2. What we do

The 62 Agency provides lead-capture and follow-up systems for local service businesses — including websites, missed-call text-back, CRM and follow-up automation, review and reputation tools, and related add-ons. Information on the Site (including package descriptions and starting prices) is for general information purposes and does not, by itself, create a contract. The specific scope, pricing, and terms of any services we provide are set out in a separate service agreement.

3. Free audit and inquiries

Requesting a free audit or contacting us does not obligate you to purchase anything, and does not obligate us to provide services. Any engagement begins only when both parties agree to a separate service agreement.

4. Use of the Site

You agree to use the Site only for lawful purposes. You will not:

Use the Site in any way that violates applicable law;

Attempt to gain unauthorized access to the Site, its servers, or connected systems;

Interfere with or disrupt the Site or its security;

Copy, scrape, or misuse content from the Site without our permission.

5. Intellectual property

The Site and its content — including text, graphics, logos, the "The 62 Agency" name, and design — are owned by or licensed to Sixty Two Media LLC and are protected by intellectual-property laws. You may not use, copy, or reproduce our content or branding without our written permission.

6. Communications consent

By providing your contact information and consenting on our forms, you agree we may contact you by phone, email, and/or text about your inquiry and our services, as described in our Privacy Policy. You can opt out of marketing communications at any time (reply STOP to texts; use the unsubscribe link in emails).

7. Third-party services and links

The Site may rely on or link to third-party platforms and websites (for example, our CRM and messaging providers). We are not responsible for the content, policies, or practices of third parties.

8. Disclaimers

The Site and its content are provided "as is" and "as available," without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or secure. Any results, examples, or estimates described on the Site are illustrative and are not a guarantee of specific outcomes; results depend on many factors outside our control.

9. Limitation of liability

To the fullest extent permitted by law, Sixty Two Media LLC and The 62 Agency will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising out of your use of the Site. Our total liability relating to the Site will not exceed one hundred dollars ($100). Services we provide under a separate agreement are governed by the liability terms in that agreement.

10. Indemnification

You agree to indemnify and hold harmless Sixty Two Media LLC and The 62 Agency from any claims, damages, or expenses arising out of your misuse of the Site or violation of these Terms.

11. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws rules. Any dispute relating to the Site will be handled in the state or federal courts located in Arizona.

12. Changes to these Terms

We may update these Terms from time to time. The "Effective date" above shows when they were last revised. Continued use of the Site after changes means you accept the updated Terms.

13. Contact us

The 62 Agency (Sixty Two Media LLC)

Email: [email protected]

Phone: (602) 905-8919

Based in Phoenix, AZ